Please describe the issue you’re experiencing:
…


What Linux distribution are you using, and what kind of package (RPM, deb, flatpak, etc.) are you experiencing the problem with?


Please attach a log of the issue, by running the following commands, reproducing the issue, and then attaching `gnome-software.log` here:
```sh
pkill gnome-software
gnome-software --verbose &> gnome-software.log
```


If the problem is with the user interface, please attach a screenshot or video of it. Please attach the file directly rather than linking to an external hosting service, as external files are likely to be deleted after a while.
